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Terms of Service

Last updated: December 2024

1. General Provisions

These Terms of Service define the rules for using the ITEON.pl website and providing electronic services.

The owner of the website is ITEON.pl Leszek Szpunar, based in Warsaw, Poland.

ul. Szamocka 12/136, 01-748 Warsaw, Poland
Tax ID (NIP): 815 173 84 17
REGON: 180452188
+48 603 892 927

2. Definitions

Service Provider - ITEON.pl Leszek Szpunar
User - a person using the website
Services - IT services provided by the Service Provider
Contact Form - a tool for sending inquiries

3. Scope of Services

The Service Provider offers the following services:

Website & web app development
Custom software development
IT systems integration
Business process automation
Technology consulting
IT support & maintenance

4. Terms of Website Use

Using the website is free of charge. The User agrees to:

  • Use the website in accordance with its intended purpose
  • Not undertake actions that may disrupt the website's operation
  • Provide accurate information in contact forms
  • Comply with applicable laws

5. Contact Form

Submitting an inquiry through the contact form constitutes an expression of intent to establish contact with the Service Provider. The Service Provider commits to responding to inquiries within 24 business hours.

Data provided in the form is processed in accordance with the Privacy Policy.

6. Service Delivery

Specific terms of service delivery are determined individually in contracts with clients. Each collaboration is preceded by a free consultation and quote.

The Service Provider guarantees professional service delivery in accordance with industry best practices.

7. Intellectual Property Rights

All content on the website (text, graphics, logos, photos) is protected by copyright and belongs to the Service Provider or has been used with the owners' permission. Copying and distributing content without consent is prohibited.

8. Liability

The Service Provider makes every effort to ensure the website functions properly and contains up-to-date information. The Service Provider is not liable for:

  • Interruptions in website access caused by external factors
  • Damages resulting from improper use of the website
  • Content of external websites linked from the website

9. Complaints

Complaints regarding website functionality can be submitted to:

[email protected]

Complaints are processed within 14 days.

10. Changes to Terms

The Service Provider reserves the right to change these Terms. Users will be informed about changes through publication of the new Terms version on the website.

11. Final Provisions

Matters not regulated by these Terms are governed by Polish law. Any disputes will be resolved by the court having jurisdiction over the Service Provider's registered office.